Technical Disaster Recovery

Veev Group supports our clients in preparing for and undertaking an organisation wide approach to crisis management and focuses on the ability to understand and enact a comprehensive Technical Disaster Recovery process.

Preparing and planning for a disaster or loss of key business services or systems is crucial for maintaining business continuity. A well-structured disaster recovery (DR) strategy and plan not only supports you during a crisis but also provides essential guidance for day-to-day technical operations, thereby facilitating informed decision-making and ensuring that your organisation can swiftly recover from disruptions.

Our Approach to Documenting a Disaster Recovery (DR) Strategy and Plan

1. Business Impact Assessment (BIA) – Understanding the Critical Elements

In the initial stage, we perform a comprehensive Business Impact Assessment (BIA) to document and evaluate the essential aspects of your business. This includes:

  • Key Processes and Assets: We identify and catalogue critical business processes, key personnel, vital business systems, and essential facilities. This thorough documentation ensures that we understand what needs to be prioritised in the event of a disruption.
  • Maximum Acceptable Outages and Recovery Objectives: We determine the Maximum Acceptable Outage (MAO) for each critical process and establish Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). These metrics define the maximum time that operations can be suspended and the acceptable amount of data loss, respectively.
  • Assessment of Business Requirements for Recovery: We evaluate the specific requirements needed to recover each critical process. This includes identifying necessary resources, recovery strategies, and potential bottlenecks that could impact recovery efforts.

2. Technology Risk – Evaluating and Enhancing Current Controls

Our approach also includes a thorough assessment of the technology and infrastructure supporting your business operations:

  • Assessment of Current Controls: We review existing controls and safeguards that are in place to protect against potential threats. This includes evaluating security measures, backup processes, and incident response protocols.
  • Assessment of Threat Controls: We analyse the effectiveness of controls designed to mitigate identified threats. This involves a review of threat intelligence, vulnerability management, and protection mechanisms.
  • Infrastructure Mapping Matrix: We create a detailed mapping of your IT infrastructure, including hardware, software, and network components. This matrix helps in understanding the interdependencies and critical paths within your technology environment.
  • Documentation of Likelihood and Risk: We document the likelihood of various threat scenarios and their potential impact on your business. This risk assessment provides insight into the areas where additional controls or improvements are necessary.

The outcome of this stage is a comprehensive assessment of your current recovery capabilities, including a gap analysis that compares your existing capabilities with business expectations. This analysis highlights areas requiring enhancement to meet recovery objectives effectively.

3. Documenting the DR Strategy and DR Plan

Upon completing the initial assessment, Veev Group supports your organisation in developing a robust DR Strategy and DR Plan. This includes:

  • Technical Recovery Options: We explore and document various technical recovery options tailored to your organization’s needs. This may involve cloud-based solutions, offsite backups, and redundant systems to ensure rapid recovery.
  • Training: We provide training for your team on DR procedures, roles, and responsibilities. This ensures that all key personnel are prepared to execute the DR plan effectively in a crisis.
  • Testing: We conduct regular tests of the DR plan to ensure its effectiveness and identify areas for improvement. Testing scenarios range from table-top exercises to full-scale simulations, providing practical experience and validating recovery procedures.
  • Continual Improvement: We establish a process for ongoing review and improvement of the DR plan. This includes incorporating lessons learned from tests and actual incidents, updating documentation, and refining recovery strategies to adapt to evolving business needs and technological advancements.

Our approach to disaster recovery strategy and planning is both comprehensive and adaptive. We prioritise the creation of a resilient framework that not only addresses immediate recovery needs but also supports long-term business continuity. We work closely with your organisation to tailor solutions that align with your specific requirements, ensuring that your DR strategy evolves in line with changing business environments and technological developments.

Speak to Us Today

To ensure your organization is well-prepared for any unforeseen events, contact us today to learn more about our disaster recovery planning services and how we can help safeguard your business continuity.