Put quite simply, digital transformation moving away from paper-based or manual processes and digitising these processes so that staff, clients and other key stakeholders can have better access to use and collaborate on quality information. It does not mean that this should be led by the IT department.
At Veev we work with our client’s’ organisation as a whole – digital transformations need business representation, input from those who are going to access the information regularly (including your clients!), executive sponsorship, and the supply of IT service expertise. All these elements are required to deliver a successful program, if they are imbalanced or one-sided, then attempting a digital transformation may be pointless.
Ask us how we can help you on your digital transformation journey today